Down to the deck, then a new system.

Repair, recover, or replace?

We decide from the condition of the roof, how far any moisture has spread, the remaining service life, and the budget.

A repair is enough when the membrane and the deck can still do the job. A recover goes over a roof that is sound enough to leave in place. A replacement comes down to the deck when the assembly is worn out.

We do not offer coatings. The choice is written down, with photos, before the next layer goes on.

How a tear-off goes

1. A pre-job inspection, including core cuts on low-slope roofs, to confirm the existing assembly.
2. Protect the site, the landscaping, and the building interior.
3. Remove the existing roofing down to the deck.
4. Inspect the deck and replace damaged sections. The photos and the added deck work are documented as their own line, not buried in a lump sum.
5. Install the new system: insulation, cover board, and membrane on commercial roofs; underlayment and shingles on residential roofs.
6. New flashings, edge metal, and penetration details.
7. A final look and a photo closeout. Written warranty terms, when they apply, are specific to that project.

Warranties

Coverage comes in different forms, and the written terms for a project are what apply.

A workmanship warranty covers installation labor when the written terms for that project include one.

A manufacturer material warranty is issued by the product manufacturer and covers the materials, subject to that manufacturer's requirements.

An NDL warranty, also called a no-dollar-limit system warranty, is issued only by a manufacturer, only on a qualifying project, and only after that manufacturer's inspection. Tar Heel does not issue NDL warranties. One is not included unless that manufacturer issues it in writing for the project.

If you notice a problem, contact us promptly and include photos and a short description.

Safety and jobsite standards

Work follows OSHA fall-protection rules, with 100% tie-off.